Returns & Exchanges
At Pyahik Nameplates, we strive for perfection in every custom piece; however, if your product arrives damaged or incorrect, we offer a hassle-free return or replacement process within 14 days of delivery.
Initiate Request
Contact our support team via email with your order number and a brief explanation of the issue regarding your nameplate.
Quality Assessment
Provide clear photographs of the product, especially for customized items, to help our team verify the defect or shipping damage.
Packaging and Shipping
Once approved, securely pack the item in its original protective packaging to prevent further damage during the return transit.
Refund or Replacement
After receiving and inspecting your return, we will either dispatch a corrected nameplate or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing